=====================

Date: Sun, 19 Jul 2009 10:58:07 -0400
From: Stephanie Oxaal
Reply-To: Stephanie Oxaal
Subject: Rocky
To: Roger Tortorella

Dear Roger,
We want to thank you so much for Rocky. He is everything you promised and more. We noticed his temperament right away. He is not hyper and needy like many dogs can be at first. He is very calm and easy going. When we are out with him in the neighborhood he gets a lot of compliments about how friendly and calm he is. Of course he gets excited and playful, but he's not out of control. I take him to a puppy training class (more for me than him !) and he really stands out among the other dogs not only because he is so handsome but because he is not jumping and barking and running all over the place. We love to play with him but when it's down time he takes it and patiently waits for us if we're not ready for playtime yet.

We appreciate very much your help and availability for all of our questions and concerns. You always answer us right away and we know you are there for us and Rocky whenever we need you for advice or instruction on his care. So thank you again so much for everything.

Fred and Stephanie Oxaal